Job Seeker User Manual
Job Seeker User Manual
NEON – National Employment Service
1. Overview
The NEON (National Employment Service) portal allows Job Seekers in Trinidad and Tobago to register, manage their profiles, apply for programmes, and access employment-related services online.
Website: https://neon.labour.gov.tt
2. Home Page
The Home Page is the main entry point to the NEON portal.
Features:
Navigation Tabs:
- Info
- FAQ
- Sign Up +
- Log In
Three Informational Cards:
- Farm Programme
- Sign Up as a Job Seeker
- Sign Up as an Employer
Footer Section Includes:
- Technical Enquiries contact information
- About Us
- Policies
- National Employment Service Unit contact details
- Farm Programme Unit contact details
3. Sign Up + (Job Seeker Registration)
3.1 Eligibility Criteria
Before registering as a Job Seeker, ensure that you meet all of the following requirements:
- You must be a citizen of Trinidad and Tobago.
- You must be between 17 and 64 years old.
- You must complete all three (3) registration steps to be eligible for job matching:
- Online sign up
- Upload required documents
- Contact your regional NES office to schedule:
- Document verification
- Interview
- Assessment
- You must have a valid email address.
- Your password must contain at least 8 characters, including numbers, letters, and symbols.
3.2 Required Documents
All documents must be:
- Scanned in JPG, JPEG, PNG, or PDF format
- No larger than 5MB each
- Correctly named before uploading
Required Documents List:
- Birth Certificate (Affidavit where applicable)
- Marriage Certificate (Affidavit where applicable)
- Passport (for individuals with dual citizenship without a national birth certificate)
- Proof of citizenship (if born outside Trinidad and Tobago)
- All academic certificates (where applicable)
- Updated Resume or Curriculum Vitae
- One (1) valid picture ID:
- National ID Card
- Passport
- Driver’s Permit
- Two (2) recommendations (not older than 6 months)
3.3 Registration Process
- Visit https://neon.labour.gov.tt
- From the Home Page, hover over Sign Up + and click Job Seeker.
- Complete all required fields on the registration form.
- Complete the CAPTCHA to verify you are not a robot.
- Submit the form.
After Submission:
- You will receive:
- A dashboard notification confirming account creation
- Your registered email address
- Your NEON Registration Number
- An email will be sent containing a one-time login link to create your password.
Important: Save your email address, password, and NEON Registration Number for future use.
4. Log In / Log Out
Logging In:
- Go to the Home Page.
- Click Log In.
- Enter your login credentials.
- Complete the CAPTCHA verification.
- Click Log In to access your account.
Logging Out:
- Use the Log Out option once you are finished using the portal.
5. Reset Password
To reset your password:
- Go to either the Sign Up page or Log In page.
- Click Reset Password from the registration options.
- Enter your username or registered email address.
- Complete the CAPTCHA.
- Click Submit.
An email will be sent with a password reset link. Follow the link to create a new password and log in.
6. My Portal (Dashboard)
Once logged in, you can access your Dashboard via the My Portal tab.
Dashboard Features:
- Edit your account information
- Access the Job Seeker User Manual
- Edit your Job Seeker Profile
- Create or edit Farm Programme registration
- View Farm Programme information
- Navigate all NEON services
7. Job Seeker +
7.1 Job Seeker Profile
- Hover over Job Seeker +.
- Click Job Seeker Profile.
On this page, you can:
- Answer questions
- Complete required fields
- Select options
- Upload documents
You may choose to:
- View all sections on one page, or
- Complete the form section by section
7.2 Farm Programme Registration
Eligibility Requirements:
- You must complete your Job Seeker Profile first.
- You must be at least 21 years old (based on date of birth at registration).
- You must have the required documents.
- You will be contacted for an interview and must bring original documents.
Required Identification:
- National ID
- Passport
- Driver’s License
Registration Steps:
- Hover over Job Seeker +.
- Click Farm Programme Registration.
- Complete all required sections.
- Upload requested documents.
As with the Job Seeker Profile, you can choose to complete the form all at once or section by section.
8. Info
- Click the Info tab.
The Useful Information page includes:
- Three information sections
- Each section contains detailed explanations and an accompanying video
9. FAQ
- Click the FAQ tab.
On this page:
- Click any question dropdown to view its answer.
10. Report Issue
- Click the Report Issue tab.
- Select the issue type.
- Enter the details.
- Submit the report.
You can also view all previously submitted issues at the bottom of the page.